• INSURANCE COMPANY
    CASH SETTLEMENT

    Is it a good option for you?

THINKING ABOUT TAKING AN INSURANCE COMPANY CASH SETTLEMENT?

If you’ve been offered a cash settlement by your insurer, you might be wondering whether it’s the right choice — and what happens next. Many clients choose a cash settlement to avoid delays and have more control over the process. But understandably, there’s often concern about unexpected costs if further issues are uncovered during the works.

FOUND MORE DAMAGE AFTER SETTLING? YOU’RE NOT STUCK

One common misconception is that once you accept a cash settlement, the claim is closed. That’s not always the case. If additional, claim-related damage is discovered during the job, you may still be able to lodge a supplementary claim — even after settling. This can make a big difference in managing any added costs.

WE’LL WORK WITH YOU TO KEEP COSTS DOWN

At Moretto Group, we regularly assist clients who have taken cash settlements to manage repairs on their own terms. We understand the pressure to keep costs in check, and we’re committed to helping you get the best possible outcome — both in the work itself and if further insurance negotiations are needed. Our team knows how insurers operate and can help guide you through follow-up claims, when necessary.

We’re here to make the process simpler, fairer, and more manageable.

Let’s talk about how we can support you through your claim and your repairs — every step of the way.

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CLAIM DENIED ???

What If Your Claim Has Been Denied?

Unfortunately, not all claims are accepted. If your insurer has declined to cover the damage — especially in cases involving mould — you might be feeling stuck with a serious issue and no clear path forward. We understand how frustrating that can be.

You Still Have Options — And Support

Even without insurer backing, it’s important to deal with mould quickly and properly to protect your home and health. At Moretto Group, we regularly help clients in this situation. We’ll work with you to find practical, cost-effective solutions, and we can provide guidance if you choose to review the claim or explore dispute options.

A Clear Path, Even Without Insurance

Whether your claim was denied or partially approved, you’re not alone. We’re here to help you move forward — safely, affordably, and with confidence.

Let’s chat about how we can help resolve the issue — no obligation, just honest support.

MOULD REMEDIATION

Untreated instances of mould in a residential or commercial building can have a serious impact on the health of building occupants.

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WATER DAMAGE REPAIR

Whether you have experienced an internal or external flood, the team at Moretto Group are experts in all forms of water damage repair.

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FIRE DAMAGE REPAIR

Moretto Group’s team is on hand 24×7 and provides a professional fire damage assessment, restoration and clean up service.

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A COMPLETE RANGE OF RESTORATION SERVICES

Whatever the extent of damage caused by water or fire to your premises, Moretto Group offer all of the services you are likely to need to rectify the damage.
For over 30 years Moretto Group have been working closely with insurance companies, builders, building owners and building occupants to ensure the most effective process of restoration possible.

  • CORE SERVICES

    Including gas, electrical and plumbing works.

  • 24/7 EMERGENCY SERVICE

    24/7 emergency service for instances of fire and flood.

  • BUILDING WORKS

    Covering all aspects of building and carpentry.

  • RUBBISH REMOVAL

    Removal of damaged and unrestorable items.

  • CARPET RESTORATION

    Including carpet cleaning, dry cleaning and repairs.

  • CONTENT INVENTORY

    To assist with insurance company requirements.

OUR PROCESS

BUILDING MAKE SAFE

In emergency situations the priority is to make the damaged environment safe. The Moretto team will be there 24/7 when you need them.

SITE INSPECTION

The team will then complete a thorough site inspection to establish the extent of damage and will provide a detailed report.

INSURANCE BUILDERS

In instances where an insurance builder is involved Moretto Group will work with them in an attempt to achieve fast resolutions.

FRUSTRATED WITH YOUR CONCERNS NOT BEING DEALT WITH?

Maybe you need a second opinion from the experts in remediation?

TAKING TOO LONG?

Are you frustrated with delays & lack of transparency ? Moretto Group have a large team of remediation experts that can move fast to restore your premises back to its required state.

QUOTE SEEMS TOO HIGH?

Are you considering a second opinion? We possess strong business ethics and provide the detail you should receive when planning and quoting restoration work.

LOOKING FOR ANSWERS?

Providing you with answers to your questions, and the information you need to make the right decisions, helps us to deliver a timely positive outcome. You can expect honesty and transparency.

OUR PEOPLE AND OUR EXPERIENCE IS OUR STRENGTH

Moretto Group take seriously the responsibility of providing highly experienced staff to their clients in their time of need. So much so that all staff undergo regular training, and re training, on all aspects of the business. This is provided by Interactive Training International who are experts at providing training and education.

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OUR PEOPLE AND OUR EXPERIENCE IS OUR STRENGTH

Moretto Group take seriously the responsibility of providing highly experienced staff to their clients in their time of need. So much so that all staff undergo regular training, and re training, on all aspects of the business. This is provided by Interactive Training International who are experts at providing training and education.

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WHAT OUR CUSTOMERS SAY

Moretto group went above and beyond to help with my property when needed. The communication, professionalism and work ethic was outstanding. Could not recommend them highly enough. Well done to all.

We have had work done by the Moretto Group; they are a great company to deal with, being prompt and efficient. My company, which is a call centre, had water damage caused by a storm, and they were able to save our carpet which would have caused us a lot of inconvenience and down time if we had to replace it. We would highly recommend Moretto Group.

We had Frank, Corey and the Moretto team attend to at our house in June 2021, to remove deadly black mould that had bee discovered after purchasing. The guys were extremely caring and professional through a very stressful time for our family. My wife and I were so impressed with the quality and detail of their work. Frank and his crew were ever so genuine and more tha happy to counsel us through the stressful process, which was such a relief for us. I should mention something about the cost as well, which was half as much as most other businesses that we approached to do the work. Go Moretto… you guys were life savers!!!

Moretto group were wonderful to deal with in a very trying time for our family. Our house was damaged and unliveable and our father was very unwell, Corey and Kirt in particular, went out of their way to support us in every way they could and took the stress away from the whole situation. Not only did they do an amazing job in clearing all the mould from a house flood, they also liaised with the insurance company for us and explained the uncertainties. Thank you guys for all you did to support us. I would highly recommend them.

Imagine moving into your new home & having a hose burst 2 weeks in and flood half your house. The stress of the unknown is overwhelming. A quick google search lead me to these guys, they came down and assessed the damage and offered solutions quickly. Super responsive to all of my questions and concerns and never made me feel like anything was a problem. I strongly recommend Moretto Group!

Hi there this is my first ever Google review which I am making because of the excellent work done by the Moretto Group mould remediators over the Christmas/New Year period. My house flooded with hot water and had to be stripped out due to growing mould. Moretto group was outstanding in starting and completing the work at short notice because the task was very urgent. Work done was great and responsiveness and communication brilliant. Thank you to all the staff who helped me! It is most appreciated. I highly recommend this professional group. Kind regards, David

Frank and his team (particularly Luke and Adam) at Moretto are among some of the best trades I’ve encountered. Through our bathroom restoration process, Moretto have been extremely professional and trustworthy. They have been easy to communicate with and carried out very thorough work. I’ve also been impressed with the way they’ve protected the rest of our house from building dust etc. Would highly recommend them for all building damage restoration works.

If you would like to read more customer reviews or leave a review you can do so here

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For over 30 years builders, insurance companies and home owners have been relying on our team to provide the highest standards of damage restoration services.

“Send us some images of your damaged areas to help speed up the evaluation process”

CONTACT US

You can call us, email us or send us a message. We service most of the Melbourne Metropolitan area and The Mornington Peninsula.

Please note: there is an option to upload 1 or 2 images as part of the contact form submission should you choose.



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